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Contact: 
Vincent Glaeser, Program Director,
714-997-6548, glaeser@chapman.edu

Course Number: CSCU 0013
Contact Hours: 16
Prerequisite: None

Description

VoIP Telephony Communications features 4 Interactive Lessons and 20+ Hands-On, Step-By-Step Lab exercises on practical demonstration of Computer & Networking skills using the Latest Wireless Network VoIP Telephony Equipment.

Upon completion of this course, the student will be able to:

• understand VoIP Telephony communications concepts;

• know the benefits and features of VoIP Telephony products;

• install, configure and troubleshoot VoIP Telephony devices;

• distinguish the different types of VoIP Telephony technology;

• discover VoIP Telephony equipment and configurations;

• understand VoIP Telephony services;

• administer VoIP Telephony accounts, information and devices; and

• manage and maintain a VoIP Telephony network.