Mapped link area Chapman University on left Leatherby Libraries on right
Mapped link area Chapman University Mapped link area Leatherby Libraries
ILLIAD Interlibrary Loan Policies and FAQs

Interlibrary Loan Policies

Interlibrary Loan Request Limits
  • Interlibrary loan is available to current students, faculty and staff of Chapman University and Brandman University.
  • Undergraduate students can submit 5 requests per week up to a total of 25 free requests per semester. Subsequent requests will cost $10.00 each.
  • Graduate students can submit 10 requests per week up to a total of 40 free requests per semester. Subsequent requests will cost $10.00 each.
  • Faculty and doctoral students are not limited.
Material and Checkout Information
  • Books, articles, dissertations, conference papers, and similar materials are available through interlibrary loan.
  • Audio visual materials, textbooks, and entire journals are NOT available through interlibrary loan.
  • We will not process interlibrary loan requests for items that the Leatherby Libraries owns.
  • We will process your request within 1 business day.
  • Allow approximately 2 weeks for book requests to arrive, and 4 days for article requests. We must rely on the lending library to respond and send us the item.
  • The check-out period is determined by the lending library. Most libraries lend their books for approximately 3 weeks.
  • Renewals are approved and denied by the lending library.
  • Contact the interlibrary loan office to request a renewal 3-4 days before the item’s due date.
  • We must abide by the lending policies of the libraries we borrow from.
Fines
  • $1.00 overdue fine per day, per interlibrary loan book to a $10.00 maximum late fine per book.
  • If you lose a book that belongs to another library, you will be billed for the replacement, billing and processing fees. The minimum charge will be $130.00.
  • Fees for items that are lost or damaged must be paid in a timely manner at the Circulation Desk.
  • All fines and fees must be paid in order for borrowing privileges to be restored, including access to reserve and interlibrary loan materials.
Business Office Referral—Students

Failure to promptly resolve these matters will result in the forwarding of unpaid debt (with an additional referral fee) to the University Business Office. Once paid at the Business Office, the student must bring a receipt to the Circulation Desk as proof of payment. Failure to pay library fines and fees referred to the Business Office may result in delays for future registration as well as transcript holds.


Interlibrary Loan Frequently Asked Questions

Who do I contact if I have problems with or questions about interlibrary loan?
Email: ill@chapman.edu
Coordinator of Interlibrary Loan: Jessica Bower: (714) 532-7717
Interlibrary Loan Assistant: Cori Schmidtbauer: (714) 532-6025

How do I request a renewal of an interlibrary loan item?
Please contact the interlibrary loan department by phone or email to inquire about interlibrary loan renewals.
What is ILLiad?
ILLiad is the electronic system you use to request an item through interlibrary loan. The name ILLiad stands for InterLibrary Loan Internet Accessible Database.

Why do I need a username and password to use ILLiad?
Your username and password allows us to give you secure access to information about your interlibrary loan requests. We can also enable you to edit your personal information such as your address or phone number.
Your username should be the same as your Chapman or Brandman username which is the part that is before the @ symbol of your email address. We recommend that you follow good security practice and choose a password that is different from those you use to access other systems. However, no one but you will know your password, not even the library staff. The password you set is stored in an encrypted file.

What if I forget my password?
In the event that you forget your password, you can reset your password here. Please change your password once you logon to ILLiad.

What web browser should I use?
You need a web browser that can handle forms, tables, and preferably Cascading Style Sheets (CSS). We recommend the current versions of either Microsoft Internet Explorer or Mozilla Firefox.

Is security a problem if I use a public workstation?
Yes. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your interlibrary loan requests, you can take the following steps:
· Access ILLiad only from your personal computer or an otherwise secure workstation.
· When using a public workstation:
  • Delete from the history file those pages that contain your personal information.
  • Exit from the Web browser before you leave the workstation. This prevents the Back button from accessing the pages you were using.
Why don't I see all my older requests when I look at my request history?
From time to time we purge older records from our system. Our policy is to keep requests online for several years order to comply with record keeping requirements of the copyright law.

What is electronic delivery?
Many libraries send copies of articles to us in electronic format. We are able to offer you the option of electronic delivery of these articles in PDF format (Adobe's Portable Document Format).

Why does my browser say that you're sending a cookie? What's in it?

The technology that we use sends a Session ID to be stored on your computer. You can refuse this cookie and still use ILLiad without any problems.


 


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714-532-7756