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Brandman University Library Borrowing Policies and Procedures
Eligibility
Library services are provided to Brandman University students who are currently registered and faculty/staff members who are currently teaching and/or employed by Brandman University. All materials are sent directly to the patron’s home address. Brandman University patrons are responsible for reporting changes of address, telephone number, and/or other information to ensure accuracy of the patron record. All email correspondence and requests for library services and resources must use a Chapman or Brandman University email address. Contact the Service Desk at (949)341-9801 or buservicedesk@brandman.edu if you do not know your email address.
Brandman University ID Card (Library Card)
The only time a Brandman University ID card, which functions as your library card, is needed is when patrons plan to visit the Leatherby Libraries in person. You must obtain your Brandman University ID Card prior to visiting the Leatherby Libraries.
Obtaining A Brandman University ID Card (Library Card)
Visit https://mywindow.brandman.edu/brandman_student/Pages/StudentIDCard.aspx to obtain a University ID card. For further assistance, please email help@brandman.edu.
Upon receipt of your Brandman University ID Card, it is required that you contact the Brandman University Library Assistant at (800) 344-5756 Ext. 1 to ensure your library account is active before visiting the library. The Brandman Library Assistant is available between the hours of 8 a.m. and 5 p.m. Monday through Friday. A Brandman University ID card must be presented in order for any Circulation transaction to be performed. No substitutes will be accepted. Responsibility
Brandman University patrons are responsible both physically and financially for all items checked out on their card. Brandman University patrons are responsible for all fines, fees, replacement costs and charges which may result from overdue returns, damaged, lost, lost in transit, or stolen items, including those obtained by Interlibrary Loan. Library accounts are not transferable. It is the responsibility of the Brandman University patron to be aware of the due dates for all library materials checked out.
Request Limits on Books, Videos, and Articles
There is a combined request limit of ten items a day for books, videos, and articles located in the Chapman University Library. Some of our special collections cannot be requested. These include our Reserve Collection and McNaughton Collection or any other items that have special, shortened checkout limits that cannot be mailed.
Checkout Limits
Brandman University patrons may have up to 20 items checked out to them at any given time. Requests for materials submitted after the 20 item limit has been met will not be processed, and no additional materials will be checked out to the patron until some/all materials are returned. The checkout of audio/visual items is restricted to five items per patron at any given time. Any audio/ visual requests made after this limit has been met will not be processed. Any outstanding fines or overdue materials will prevent patrons from further borrowing. For more information about checkout limits please see the following: http://www1.chapman.edu/library/info/rules/checkoutpriv.pdf
Renewing Books and Videos
Brandman University patrons may renew Leatherby Libraries books and videos online by logging into their library account. Or, Brandman University patrons may call Brandman University Library Services to ask for a renewal at (800) 344-5756 Ext. 1. DO NOT CALL THE LEATHERBY LIBRARIES' CIRCULATION DESK FOR RENEWALS. Only the patron who borrowed the items may request a renewal for the materials. Items may only be renewed once. Items cannot be renewed if they are overdue. Items “on hold” for another patron cannot be renewed. Items may be “recalled” by another patron and will not be renewed after a minimum use period.
Recalls
Items needed for Course Reserve or requested by another patron may be recalled at any time. The due date for the recalled item will be revised to a new shorter loan period. The current borrower is assured of having the item for a minimum use period from the date of checkout, unless the book is needed for Course Reserve by a faculty, in which case the item must be returned immediately. For each item recalled an e-mail notice is sent informing the borrower of the new due date. Negligence on the part of the borrower to read his or her e-mail does not remove the responsibility to return the item by its new due date. Please note:
Holds
You can place a “hold” on any item that is currently checked out to another patron. Once a hold has been placed, the item cannot be renewed, and once returned, it will be set aside for the first person who placed the hold. Holds are only available for items checked out to other patrons.
Placing a Hold You will be notified by email that the item has been returned and is ready to be checked out. All you need to do at this point is contact our Brandman University department at (800) 344-5756 Ext. 1 to tell us that you still want the item. If we do not hear back from you after five days, the item will either be passed on to the next requester or it will be re-shelved. For further assistance, please contact Annie Knight, Coordinator of Brandman University Library Services, at aknight@chapman.edu / (800) 344-5756 Ext. 2 Returning Materials
All Brandman University patrons are responsible for returning library materials by the due date. Materials are not considered returned until they are received at the Leatherby Libraries. Brandman University patrons should keep in mind that materials can take up to a week in transit before they reach the Leatherby Libraries. Shipping days are factored into the checkout time, and fines will not be waived for items received late due to a delay in shipping. To ensure against late fees and replacement costs, patrons must have a stamped “Merchandise Return Mailing Acknowledgement.” This form is sent in each package along with a return mailing label. Patrons must have this stamped by the Post Office at time of shipping and should keep it as a receipt in case items are lost in the mail. DO NOT RETURN ITEMS TO YOUR BRANDMAN UNIVERSITY CAMPUS Mail items to: Interlibrary Loans
Patrons may use Interlibrary Loan for books and articles NOT owned by Chapman University Libraries. Undergraduates may request up to five items per week and twenty-five per semester/Brandman University term. Graduates can submit 10 requests per week for a total of 40 requests per semester/Brandman University term. Faculty are not limited. Any additional requests will cost $10.00 per request. Patrons should note that it may take up to two weeks to receive these items. Because these items do not belong to Chapman University, renewals are not allowed.
Fines
Patrons are responsible for all fines (non-refundable overdue charges), processing fees (non-refundable invoicing and re-ordering costs), and replacement fees (cost of item) which may result from overdue returns, damage to items, lost or stolen items, including those items obtained by Interlibrary Loan (and the fees designated by the lending institution from which Chapman obtained them). All unresolved and/or unpaid charges will be referred to the University Business Office (including an additional referral fee).
Replacement charges for lost/damaged books are assessed as follows: Cost of item (book, CD, DVD, tape, etc.) + $20 processing fee + billing fee To view your fines online, log into your library account by clicking My Account at the Leatherby Libraries homepage, www.chapman.edu/library. Enter your name and seven-digit barcode, which is your Brandman ID# (not your username and password). This will allow you to not only see if there are any fines, but also the status of all items checked out on your account. Paying Fines You can either make a payment in person or by mail. We accept cash or checks for in-person payment transactions. Only checks are accepted for payment transactions through mail (not cash). To pay a fine by mail, make check payable to CHAPMAN UNIVERSITY for the exact amount (we cannot accept rounded numbers) and mail to: Chapman University Leatherby Libraries Brandman University Library Assistant One University Drive Orange, CA 92866 Note: We cannot accept payment made to your campus. All checks must be sent to the Leatherby Libraries. For further assistance, please contact Annie Knight, Coordinator of Brandman University Library Services, at aknight@chapman.edu / (800) 344-5756 Ext. 2
Lost Item Refunds
In the event of the recovery and return of an item that has been paid for as a lost item, a refund may be issued for the cost of the item only. Processing and billing fees are not refundable. To receive a refund, the item must be undamaged and returned to the Circulation Department within 6 months from the original payment date. Items will be evaluated before a refund is granted. Refund checks can take up to 30 days to be issued.
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Chapman University Leatherby Libraries One University Drive Orange CA 92866 714-532-7756 |