Library services are provided to Brandman University students who are currently registered and faculty/staff members who are currently teaching and/or employed by Chapman University. All materials are sent directly to the patron’s home address. Brandman University patrons are responsible for reporting changes of address, telephone number, and/or other information to ensure accuracy of the patron record. All email correspondence and requests for library services and resources must use a Chapman University email address. Contact the Help Desk at 800-344-5756 Ext. 4 if you do not know your Chapman email address.

Since the centers generally do not issue Chapman ID Cards, Brandman University patrons do not have library cards. Library accounts are created and updated upon filling out any online library request form. The only time a library card is needed is when Brandman University patrons visit the Leatherby Libraries. If Brandman University patrons come to the Leatherby Libraries during regular business hours, they are able to get a Chapman ID Card which will act as a library card. If it is after hours and they have not received an ID card in the past, Brandman University patrons need to bring a form of photo ID and proof of eligibility. In order to ensure against confusion, Brandman University patrons need to make sure their accounts are active before visiting the Leatherby Libraries. If you know you will be visiting the Orange Campus please contact the University College Library Assistant at 1-800-344-5756 Ext. 1, otherwise you may not be able to check out materials.

Brandman University patrons are responsible both physically and financially for all items checked out on their card. Brandman University patrons are responsible for all fines, fees, replacement costs and charges which may result from overdue returns, damaged, lost, lost in transit, or stolen items, including those obtained by Interlibary Loan. Library accounts are not transferable. It is the responsibility of the Brandman University patron to be aware of the due dates for all library materials checked out.

There is a combined request limit of ten items a day for books, videos, and articles located in the Chapman University Library. Some of our special collections cannot be requested. These include our Reserve Collection and McNaughton Collection or any other items that have special, shortened checkout limits that cannot be mailed.

Brandman University patrons may have up to 20 items checked out to them at any given time. Requests for materials submitted after the 20 item limit has been met will not be processed, and no additional materials will be checked out to the patron until some/all materials are returned. The checkout of audio/visual items is restricted to five items per patron at any given time. Any audio/ visual requests made after this limit has been met will not be processed. Any outstanding fines or overdue materials will prevent patrons from further borrowing. For more information about checkout limits please see the following: http://www1.chapman.edu/library/info/rules/checkoutpriv.pdf

Brandman University patrons may renew Leatherby Libraries books and videos online by logging into their library account. Or, Brandman University patrons may call Brandman University Library Services to ask for a renewal at (800) 344-5756 Ext. 1. DO NOT CALL THE LEATHERBY LIBRARIES' CIRCULATION DESK FOR RENEWALS. Only the patron who borrowed the items may request a renewal for the materials. Items may only be renewed once. Items cannot be renewed if they are overdue. Items “on hold” for another patron cannot be renewed. Items may be “recalled” by another patron and will not be renewed after a minimum use period.

You can place a “hold” on any item that is currently checked out to another patron. Once a hold has been placed, the item cannot be renewed, and once returned, it will be set aside for the first person who placed the hold. Holds are only available for items checked out to other patrons.

Placing a Hold
You may place a hold by using the Leatherby Libraries Catalog found at the Leatherby Libraries homepage, www.chapman.edu/library. An item with a status of “DUE mm/dd/yy” may be put on hold. When you have pulled up the item record (click on the title until there is only one item listed on the page), look to the upper right for a link entitled “Place a hold.” Click the link and then enter your name and seven-digit barcode, which is your Chapman ID# (not your username and password). Follow the instructions.

You will be notified by email that the item has been returned and is ready to be checked out. All you need to do at this point is contact our Brandman University department at (800) 344-5756 Ext. 1 to tell us that you still want the item. If we do not hear back from you after five days, the item will either be passed on to the next requester or it will be re-shelved.

Fur further assistance, please contact Barbara Hanford, Brandman University Library Assistant, at acladocs@chapman.edu / (800) 344-5756 Ext. 1.

All Brandman University patrons are responsible for returning library materials by the due date. Materials are not considered returned until they are received at the Leatherby Libraries. Brandman University patrons should keep in mind that materials can take up to a week in transit before they reach the Leatherby Libraries. Shipping days are factored into the checkout time, and fines will not be waived for items received late due to a delay in shipping. To ensure against late fees and replacement costs, patrons must have a stamped “Merchandise Return Mailing Acknowledgement.” This form is sent in each package along with a return mailing label. Patrons must have this stamped by the Post Office at time of shipping and should keep it as a receipt in case items are lost in the mail.
DO NOT RETURN ITEMS TO YOUR UNIVERSITY COLLEGE CAMPUS

Mail items to:

Chapman University

Leatherby Libraries

Attn: Brandman University Library Asst.

One University Drive

Orange, CA 92866

Patrons may use Interlibrary Loan for books and articles NOT owned by Chapman University Libraries. Undergraduates may request up to five items per week and twenty-five per semester/Brandman University term. Graduates can submit 10 requests per week for a total of 40 requests per semester/Brandman University term. Faculty are not limited. Any additional requests will cost $10.00 per request. Patrons should note that it may take up to two weeks to receive these items. Because these items do not belong to Chapman University, renewals are not allowed.

Patrons are responsible for all fines (non-refundable overdue charges), processing fees (non-refundable invoicing and re-ordering costs), and replacement fees (cost of item) which may result from overdue returns, damage to items, lost or stolen items, including those items obtained by Interlibrary Loan (and the fees designated by the lending institution from which Chapman obtained them). All unresolved and/or unpaid charges will be referred to the University Business Office (including an additional referral fee).

Fine Schedule:

• $ .25 cents Overdue fine per day, per book to a $10.00 maximum late fine per book
• $1.00 Overdue fine per day, per audio/visual item (audio tape, CD-Rom, DVD, music CD, video) to a $10.00 maximum late fine per item
• $1.00 Overdue fine per day, per Interlibrary Loan item to a $20.00 maximum late fine per item
• $5.00 Minimum fee for damage to an item (broken spine, highlighting, missing labels/barcode, torn pages, water damage, writing in item, etc.) up to the full replacement cost of the item
• $10.00 Referral fee to the Business Office
• $20.00 Library processing fee for lost/damaged items

To view your fines online, log into your library account by clicking My Account at the Leatherby Libraries homepage, www.chapman.edu/library. Enter your name and seven-digit barcode, which is your Chapman ID# (not your username and password). This will allow you to not only see if there are any fines, but also the status of all items checked out on your account.

Paying Fines
You can either make a payment in person or by mail. We accept cash or checks for in-person payment transactions. Only checks are accepted for payment transactions through mail (not cash). To pay a fine by mail, make check payable to CHAPMAN UNIVERSITY for the exact amount (we cannot accept rounded numbers) and mail to:
Chapman University
Leatherby Libraries
Brandman University Library Assistant
One University Drive
Orange, CA 92866

Note: We cannot accept payment made to your campus. All checks must be sent to the Leatherby Libraries.

For further assistance, please contact Barbara Hanford, Brandman University Library Assistant, at acladocs@chapman.edu / (800) 344-5756 Ext. 1.